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FREQUENTLY ASKED QUESTIONS

1. The Part About TRiiNG Collective

 

TRiiNG is

An art-tec collective for objects embedded with technology - augmented objects. Crafted heritage is melded with accretive manufacturing techniques to develop our ‘augmented objects’ collection. We seek balance between the unusual and the commonplace. 

Insights into the disconnect beween our physical and emotional states, the mind and body, wellness and wellbeing underpin our design principles and technical architecture.

Our core values are

Ethical and conflict free materials, transparency in production, carbon negative footprint and full-circle sustainability.

Materials we like

Biocompatible metals, Kimberley process certified gemstones as well as lab-grown semi-precious and precious stones.

Production processes we prefer

Accretive manufacturing, ethical treatment of artisans, compassionate work place, transparent and non-hierarchical organization.

Consumers we aspire for

The ones who always reduce, repurpose, and recycle. Like us you protest wasteful consumption and are averse to trend buying.

 

2. The Part About the Augmented Object

 

Do 3D-Printed products age well

Our accretively manufactured (3D-Printed) objects are made with aerospace grade Titanium which is a biocompatible and hyppoallergenic metal.

Gold plating or what we call ‘filled jewellery’ will deteriorate with time. This is why we do not gold plate our augmented objects.

What is Modulaj by TRiiNG

Modulaj is our first line of augmented objects for Emotional Welbeing, Digital Detox and Connected Fitness. Modulaj facilitates social interactions, improves productivity & ensures personal safety.

What are context derived personas

You define your state of mind: ‘at work’ or ‘at play’ and interact with your networks in accordance with these pre-defined contexts.

How can I control my smart phone with Modulaj

Modulaj accepts haptic commands. Tap Modulaj to control your smart phone. Turn the ringer off with a tap or tap it to initiate a fake phone call. Should you need to, you can also activate your smart phone and transmit SOS notification with geo-location data to a pre-selected group.

How does Modulaj display notifications

Notifications from mobile device are displayed by blinking light and by discreet vibrations.

Built in flash memory allows Modulaj to function autonomously and deliver time critical events such as calendar alerts even where Bluetooth Low Energy (BLE) connectivity fails or the mobile device is out-of-range.

What else is there in the Modulaj hardware

Microprocessor, flash memory, 3-axis MEMS accelerometer, RGB LED light, vibration motor with customisable settings, rechargeable Li-Poly battery, and rf-antenna with range of 10 meters | 30 feet. Weighing in at 8 grams with dimensions of 16 mm x 16 mm x 6 mm, TRiiNG hardware is optimized for superior wearable experience.

Is the Modulaj mobile application only for iOS and Android

As of now the Mobile application is configured for Android and iOS smart phones.

Is the Li-poly battery rechargeable

Yes. Offers 48+ hours of active use per charge. To charge your Modulaj anchor it to the charging dock provided. The charging dock connects to your laptop via USB cable.

Is Modulaj water resistant

Precision engineering allows us to ensure Modulaj is water resistant at IPX 6. But don’t go scuba diving with your Modulaj yet. For scuba diving and swimming enthusiasts who require constant ‘on the grid’ presence, we are developing a waterproof sports version.

What is in the box

MODULAJ smart ring | bracelet | brooch.

USB charging cable with docking station

Instructions Booklet

 

3. The Part About The Legalese

 

TRiiNG product warranty

Your product warranty protects against defects in workmanship and materials for a period of one year from date of original retail purchase. For pre-orders your warranty kicks in from date we ship your product. If manufacturing defect compromises functioning of your product, we will (1) repair the product at no cost or (2) replace the product.

Is Sales Tax included in the purchase price

Sales tax is applicable as per your state of residence and is added to the purchase price of your product at check-out.

Am I able to update my shipping address after my pre-order has been placed

So long as your order has not shipped, you can update shipping information by contacting info@triing.ai

Will my pre-order be refunded should I decide to cancel

If you have pre-ordered and for any reason whatsoever wish to cancel the order, please contact us at info@triing.ai

We are happy to process a refund.

 

4. The Part About Everything Else

 

Does TRiiNG store personally identifiable information

No we do not. Please review our privacy policy.

Is TRiiNG website secure

All transactions are encrypted with 128-bit SSL. We do not store your credit-card information. We use Stripe to process your payments.